Legal
Privacy notice
- 1. Who we are
- 2. What we collect
- 3. Why we use it and our lawful basis
- 4. Who we share it with
- 5. International transfers
- 6. How long we keep it
- 7. Your rights
- 8. How to complain
- 9. How to contact us
- 10. Changes to this notice
Letfolk is a pre-launch waitlist for a UK landlord compliance tracker. This page is not a live product yet. This notice explains what personal data we collect on this website, why we collect it, and what rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Electronic mail is also covered by the Privacy and Electronic Communications Regulations (PECR).
1. Who we are
The data controller for this website is The Code Bureau Limited (company number 14474967), trading as Letfolk. The company is registered in England and Wales. Its registered office is 29a Drummond Walk, Melton Mowbray, LE13 1JH, United Kingdom. Letfolk is operated by Shane Price, a director of The Code Bureau Limited.
You can contact us at hello@letfolk.co.uk.
2. What we collect
When you visit the website
This website does not set optional cookies and does not use advertising or social-media trackers. Our hosting provider, Vercel Inc., automatically processes technical information needed to deliver the page. That typically includes your IP address, the date and time of the request, the page asked for, and basic browser information. We do not use this to identify you, and we do not run analytics on this site at present.
If you use the cookie banner, we store your choice in localStorage on your device. That preference stays on your device and is not sent to us as a profile. See our cookie policy for the details.
When you join the waitlist
If you enter your email address and submit either sign-up form, we store:
- your email address
- which form you used (the form at the top of the page, or the form near the bottom)
- the date and time of your sign-up
- the web page or campaign link you arrived from, if your browser or the address bar provides it (the referrer, and any
utm_source,utm_medium,utm_campaign,utm_term,utm_contentorrefvalues) - your browser’s user agent string, which usually describes the browser and device type
We do not ask for your name, phone number, property address or payment details on this waitlist page.
The form includes a hidden field that people are not meant to fill in. We use it only to catch automated submissions. If that field is completed, we do not store the submission.
What we do not collect here
This page does not use Google Fonts, remote stock-photo servers, advertising networks, tag managers or social plugins. Typefaces and photographs are stored with the website. Google Analytics 4 is not loaded. If we add it later, it will run only after you accept analytics in the cookie banner, and we will update this notice.
3. Why we use it and our lawful basis
| What we do | Lawful basis |
|---|---|
| Email you about Letfolk — for example, to say when the service is opening, and related updates you would reasonably expect as someone who joined the waitlist. We will not use your address for unrelated marketing. | Consent (UK GDPR Article 6(1)(a)). Sending these emails also relies on consent under PECR. You can withdraw consent at any time by unsubscribing or emailing us. |
| Host, secure and operate the website, including delivering pages, diagnosing faults and reducing spam or abuse of the sign-up form. | Legitimate interests (UK GDPR Article 6(1)(f)). We have a legitimate interest in running a secure, reliable website. This does not override your rights. |
| See, in a limited way, how people found the waitlist (for example a campaign link or referring page), using the referrer and any campaign parameters submitted with your sign-up. | Legitimate interests (UK GDPR Article 6(1)(f)). We have a legitimate interest in understanding whether a particular announcement or partner link is working. We do not use this to profile you or to show you ads. |
| Remember your cookie and analytics preference on your device. | The storage itself is strictly necessary so we can respect your choice. See the cookie policy. |
You do not have to join the waitlist. If you do not submit the form, we will not add you to the email list.
4. Who we share it with
We do not sell your personal data. We do not share the waitlist with advertisers or data brokers.
We use Vercel Inc., a company based in the United States, as our processor to host the website, run the sign-up function and store waitlist records. Sign-up records are saved in a private Vercel Blob store with its data region set to London, United Kingdom. The website itself is served from Vercel’s global content network, so a page request may be handled by servers outside the UK. The sign-up function may also run outside the UK, including in the United States, even though the stored record is kept in London.
Vercel may only use this data to provide their services to us, and they may use sub-processors as described in their own documentation. We rely on Vercel’s Data Processing Addendum for this processing. You can read Vercel’s privacy notice for more about how they handle data.
We may also disclose information if the law requires it, or if we need to protect our legal rights.
5. International transfers
Because Vercel is a US company, some personal data (including IP addresses processed to deliver the site, and data handled when the sign-up function runs) may be transferred to the United States or to other countries where Vercel or its sub-processors operate.
For transfers of personal data from the UK to Vercel in the United States, we rely on the following safeguards:
- The UK Extension to the EU-US Data Privacy Framework. Vercel Inc. is certified under this framework for non-HR data. The UK has made an adequacy finding for transfers to US organisations that maintain an active certification for the relevant type of data. You can check the public listing on the Data Privacy Framework list.
- Backup contractual safeguards. Vercel’s Data Processing Addendum also incorporates the UK International Data Transfer Addendum (IDTA) together with the EU Standard Contractual Clauses, which Vercel states it uses for transfers of personal data from the UK.
If these arrangements change, we will update this notice.
6. How long we keep it
- Waitlist records. We will delete your details if you unsubscribe or ask us to erase them. In any event we will delete the waitlist within 12 months of Letfolk launching, or within 12 months of collection if we decide not to launch.
- Hosting logs. Technical request data processed by Vercel is kept only as needed to operate and secure the service, in line with Vercel’s own retention practices.
- Cookie preference. This stays in your browser until you clear your site data or change your choice.
7. Your rights
Under the UK GDPR you have the right, in the circumstances the law sets out, to:
- access the personal data we hold about you
- have inaccurate data corrected
- ask us to erase your data
- ask us to restrict how we use it
- object to processing that is based on legitimate interests
- receive your data in a portable format, where the legal conditions are met
- withdraw consent at any time, without affecting the lawfulness of processing that took place before you withdrew it
To use any of these rights, email hello@letfolk.co.uk. We may need to confirm who you are before we can respond. We will usually reply within one month. These rights are not always absolute — for example, we might not be able to delete information we must keep for a legal obligation — but we will explain if that is the case.
We do not use your data for automated decisions that have a legal or similarly significant effect.
This website is aimed at adults in the UK who let residential property. It is not intended for children.
8. How to complain
If you are unhappy with how we have used your personal data, please contact us first at hello@letfolk.co.uk and we will try to put it right.
You also have the right to complain to the UK Information Commissioner’s Office (ICO), the UK’s data protection regulator:
- Website: ico.org.uk/make-a-complaint
- Telephone: 0303 123 1113
- Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
9. How to contact us
For privacy questions, waitlist removal, or any of the rights listed above:
The Code Bureau Limited (trading as Letfolk)
29a Drummond Walk, Melton Mowbray, LE13 1JH, United Kingdom
Email: hello@letfolk.co.uk
10. Changes to this notice
We will update this notice if the way we use personal data changes — for example if we launch the full Letfolk service or turn on analytics. The date at the top of the page will change when we do. The full product, when it launches, will have its own privacy information covering property, certificate and account data.